Frequently Asked Questions
Home delivery
1) 2-10 days delivery:
2) Deliver to you from 9:00 – 19:00
3) No delivery service on Sundays and Public Holidays
How could I pay?
– Credit Card (Visa, MasterCard, American Express)
– E-gift Card (Maximum 6 gift cards per transaction)
– PayPal
How can I work with the brand?
– Brand ambassadorship
– Retail distributor
– Get involved with the brand and give us your suggestions!
How can I request a refund or exchange?
- We will give you a full refund by the same method as your original payment for products that are returned with the invoice. Refunds of online orders would take 14 working days.
- Terms & Conditions apply – Nudipesona reserves the final right to interpret and amend the terms and conditions without prior notice. For details please refer to terms in Refund and Exchange Policy.
What is the return period?
- The return period will be 14 days upon delivery of goods.
How can I refund if I don't have my proof of purchase?
- You don’t have to provide your receipt(s) but your order no. or phone no. for registration instead. Our staff will then be able to check your purchase history.
- To the fullest extent as permitted by the relevant laws and regulations, should any dispute, inconsistency, or controversy arise, Nudipesona retains the right to accept or refuse the request for refund or exchange, and this decision shall be final.